If you’re experiencing difficulties accessing the desired content, rest assured that comprehensive details concerning Oracle Cloud Infrastructure (OCI), inclusive of pricing structures and available support options, are readily accessible.
Unveiling Oracle Cloud Infrastructure Pricing
A complete breakdown of Oracle Cloud Infrastructure’s costing is provided. For instance, the cost of general purpose compute instances, utilizing AMD EPYC processors, starts at $0.0255 per OCPU per hour. For memory, the hourly rate is $0.0015 per GB. A1 compute instances, harnessing Ampere Altra processors, begin at a reduced $0.01 per OCPU per hour, and just $0.0007 per GB per hour for memory. Block Volume storage is priced at $0.0255 per GB per month. These figures serve as examples, showcasing the diverse range of services and their associated costs within OCI.
To thoroughly investigate the pricing for all OCI services, you can visit the official Oracle website. This will empower you to make informed decisions regarding your cloud infrastructure investments.
Support Options for Oracle Cloud Infrastructure Users
Oracle provides a multi-tiered support system designed to address various user needs. The Basic Support plan is offered at no additional cost and includes access to the Oracle Knowledge Base, as well as guided resolution support.
For more comprehensive assistance, Production Support is available. This option provides 24/7 support with a 15-minute response time objective for critical issues (Severity 1). Pricing is calculated as $300 per month, in addition to 3% of your monthly cloud service spend. Alternatively, customers can opt for 8% of their monthly compute spend, whichever is higher.
The Mission Critical Support plan delivers the highest level of assistance. It features the same 24/7 support and 15-minute response time objective as Production Support, but also includes proactive service reviews and escalation management. The cost is $3,000 per month, plus 5% of monthly cloud spend. Alternatively, customers have the option to pay 12% of their monthly compute spend, again, whichever figure is greater.
Further details and comparisons of these support plans are available on the Oracle website, allowing users to select the option that best suits their specific requirements and budget.