TeKh Konnect Advising: Bridging the Digital Divide Through Smart Home Technology and Personalized Support

Marcus Delaney

As smart technology becomes an increasingly integral part of modern living, many middle-income homeowners, particularly adults aged 40 and above, find themselves excluded from its benefits due to complexity, cost, or lack of technical support. TeKh Konnect Advising, a minority- and woman-owned business founded in 2022 by Charlene M. Scott, seeks to close this digital gap by providing tailored smart home consulting services that are accessible, affordable, and easy to understand.

Headquartered in the Dallas-Fort Worth metropolitan area, TeKh Konnect Advising offers in-home and virtual consultations that help individuals evaluate, select, and operate smart home devices suited to their needs. The company places a strong emphasis on education and empowerment, equipping clients with the knowledge and confidence required to independently manage their devices and enhance their quality of life.

Mission-Driven Innovation

TeKh Konnect was established to address a growing disparity in smart home adoption. While such technology can enhance security, convenience, and energy efficiency, many individuals—particularly older adults- are hesitant to adopt it due to a lack of familiarity, trust, or hands-on support. TeKh Konnect Advising provides an approachable solution by offering personalized, jargon-free assistance and creating a supportive environment where clients feel safe asking questions and exploring new technologies.

“Our goal is to demystify smart technology and make it a practical, empowering tool for everyday homeowners,” says founder Charlene M. Scott. “We believe no one should be left behind in the digital age, especially those who stand to benefit the most from these innovations.”

Services and Community Impact

The company’s core offerings include:

  • One-on-One Smart Home Consultations: In-person or virtual sessions to assess needs and recommend tailored smart home solutions.
  • Hands-On Installation Assistance: Step-by-step guidance for setting up and testing devices such as smart thermostats, security cameras, lighting systems, and home hubs.
  • Educational Workshops: Community-based sessions focused on introducing smart home technology in a simple, engaging format.
  • Family Tech Support: Collaborative training sessions involving caregivers and family members to ensure long-term usability and comfort.

By focusing on middle-income households, retirees, and older adults, many of whom are navigating these technologies for the first time, TeKh Konnect Advising fills a unique and urgent need in the marketplace.

Growth Strategy and Vision

With a $100,000 funding request, TeKh Konnect Advising aims to formally launch operations, scale service offerings, and create a sustainable business model that blends service provision with social impact. Funding will support critical startup activities including:

  • Legal entity establishment and insurance
  • Website development and digital branding
  • Equipment and software tools
  • Targeted marketing and outreach campaigns
  • Hiring of technical support personnel

The company also plans to establish a nonprofit arm to expand services to low-income and underserved communities. This future nonprofit will pursue grants, donations, and community partnerships to offer subsidized smart home consultations and workshops, particularly for seniors and veterans.

Anticipated Outcomes

Within the first year of operation, TeKh Konnect Advising expects to:

  • Serve 50–100 clients across the Dallas-Fort Worth region
  • Deliver over 200 hours of personalized consultation and support
  • Conduct multiple educational workshops in partnership with community centers
  • Foster increased digital literacy and independence among older adults
  • Support local employment through part-time staff and contracted advisors

By creating a replicable service model, the company is positioned for regional expansion and strategic partnerships with tech retailers, senior living facilities, home healthcare providers, and local governments.

Empowering a Smarter, More Inclusive Future

TeKh Konnect Advising stands at the intersection of innovation and inclusion. With a deep commitment to client education, personal empowerment, and digital access, the company is building more than just smart homes, it is building confidence, security, and dignity for individuals who have been left behind in the technology revolution.

For more information or to inquire about services, please contact:

Charlene M. Scott
Founder & Lead Consultant

📧 cha_lom@me.com

🌐https://tekhkonnect.com/
📞 (972) 327-4685

Marcus Delaney
Marcus Delaney
Marcus covers Wall Street, small business, and economic trends. With an MBA and journalism background, he simplifies complex financial stories into sharp, practical insights for American professionals and investors.

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